Features
We understand the challenges faced by organizations with the features businesses need to thrive in the digital age
Top IT Portal Features
Your organization is unique, and so are your IT challenges. IT Portal offers a flexible platform with all the features you need.
Browser Password Plugin
Easily find and manage your IT Portal passwords with the IT Portal Browser Password plugin.
IT Documentation Compliance Scoreboard
Automate IT documentation compliance checks with IT Portal's Scoreboard. Monitor documentation health, identify gaps, and ensure your IT records meet organizational standards.
IT Portal Editors | Documents, Diagrams & More
Create and edit IT documents, network diagrams, and technical documentation directly in IT Portal. Powerful editors for MSPs and IT teams with built-in collaboration.
IT Portal Mobile App | iOS & Android IT Documentation
Access IT documentation anywhere with the IT Portal mobile app for iOS and Android. View assets, passwords, and network info on-site with secure mobile access.
Network Configuration Import | IT Portal
Import and manage network configurations from switches, routers, and firewalls in IT Portal. Track changes, compare versions, and maintain configuration backups.
Device Import & Discovery | IT Portal
Automatically import devices into IT Portal using scripts, Active Directory, RMM tools, or SNMP discovery. Populate your IT documentation quickly and accurately.
IT Portal Export | Offline Backup & Disaster Recovery
Export your IT Portal data for offline access and disaster recovery. Create complete backups of IT documentation, passwords, and assets in portable formats.
API Based Device Import
Connect your devices effortlessly using our API. It’s easy to get started.
Branding
Your Brand, Our Platform. We understand the importance of brand consistency. Our platform is designed to let you control the look and feel to match your business identity.
Change History
Organize and track all your client information and documentation, in one centralized location..
Expirations
Prevent unexpected disruptions and ensure business continuity with IT Portal’s proactive expiration management.
Free Company Users
Provide your customers access to their data at no cost!
Full Open API
Customize and integrate seamlessly. Our open API empowers you to import and export data, building custom solutions and extending platform capabilities.
Image Galleries and Folders
Streamline asset management and enhance collaboration with intuitive organization
Relationships
Uncover hidden insights and optimize operations with powerful relationship mapping.
Synopsis View
Gain comprehensive insights into your IT environment and stay informed with real-time updates.
Templates
Your Platform, Your Way. Customize the platform to your exact needs with flexible customization options.
IT Password Management | Secure Credential Storage
Securely store and share IT credentials with IT Portal password management. Centralized password storage with audit trails, 2FA, and role-based access for IT teams.
Want more? Explore all IT Portal features now!
The IT Portal is a cloud-based/on-prem platform that allows IT teams and managed service providers (MSPs) to store and manage technical information, documentation, and data related to their IT infrastructure. It provides secure access to company-specific documentation, including passwords, configurations, and IT knowledge bases (KBs). The platform also allows for the logical grouping of resources such as sites, facilities, cabinets, and IP networks. The IT Portal integrates with other IT tools, including PSA, RMMs, and data sets like Microsoft 365, and offers features such as password history, revision control, and access logs. The platform is trusted by IT departments around the world and has been used by over 10,000 IT professionals and company users since 2007.
