What information do we collect?
We collect information from you when you fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. When ordering you are redirected to our payment processor. During a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
For our cloud service, we offer the use of secure servers. All supplied information is transmitted via Secure Socket Layer (SSL) technology and then stored on encrypted media. All credentials and documents are once again encrypted and are only accessed you if you use your encryption keys. When using our encryption key, this information can only by accessed by those authorized with special access rights to our systems, and are required to keep the information confidential.
What we do with your information?
We use your information to provide the services you've requested, create and maintain your accounts, and keep an eye out for unauthorized activity on your accounts. We also use it to communicate with you about the products you're currently using, your customer support requests, new products you may like, chances for you to give us feedback, and policy updates. We analyze the information we collect to understand user needs and to improve our websites and services.
We're required to have a legal basis for collecting and processing your information. In most cases, we either have your consent or need the information to provide the service you've requested from us. When that's not the case, we must demonstrate that we have another legal basis, such as our legitimate business interests.
You can decline certain kinds of information use either by not providing the information in the first place or by opting out later. You can also disable cookies to prevent your browser from giving us information, but if you do so, certain website features may not work properly. We completely disable third-party cookies from all our websites and products.
We limit access to your personal information to our employees and contractors who have a legitimate need to use it. If we share your information with other parties (like developers, service providers, domain registrars, and reselling partners), they must have appropriate security measures and a valid reason for using your information, typically to serve you.
The European Economic Area (EEA) provides certain rights to data subjects (including access, rectification, erasure, restriction of processing, data portability, and the right to object and to complain). We undertake to provide you the same rights no matter where you choose to live.
You own your service data. We protect it, limit access to it, and only process it according to your instructions. You may access it, share it through third-party integrations, and request that we export or delete it.
We hold the data in your account as long as you choose to use our Services. After you terminate your account, your data will be automatically deleted from our active database within 6 months and from our backups within 3 months after that.
If you are in the European Economic Area and you believe that someone has entrusted your information to us for processing (for instance, your employer or a company whose services you use), you can request certain actions from us regarding your data. To exercise those data rights, please contact the person or company that entrusted the data to us and we will work with them on your request.
Do we disclose any information to outside parties?
Cloud service in five regions and on-premise installs in countries around the world
All data in the IT Portal must relate to a company. A company is an entity containing accounts, agreements, contacts, documents, devices, and locations.
Your networks are interconnected; With the IT Portal so is your documentation. See how a device (or any other object) relates to contacts, documents, even other companies.
Who, what, where, when, and even why! Track all activities in your IT Portal.
A Cloud and on-premise offering for documenting IT. Our IT Portal focuses on the needs of your IT Staff. They need documents, licenses, passwords, contacts, diagrams, KB articles, and information on applications and network devices. Please review the info below to get familiar with the Portal.
Domain Controller imported using our device import option
(Includes WMI like disks, shares, services)
We started using SI Portal about 8 months ago. In general it's been a good product. Support has been very responsive, which is a priority. They also have made some significant improvements to performance and functionality in the 8 months. We use the hosted version, 0 down time, and 0 maintenance effort on our part. All in all, a good value!
I use SI daily. Started with evernote and decided it was too difficult to keep track of and doing important data, plus as I grew I wanted to have a way to give my employees access they are accountable for. Searching for a record is quick. Entering, data is fairly easy. Data can be entered with relationships to, other data making it easy to see what is going on.
Great tool, has helped us get organized and we can easily share all customer related data. The support team is very responsive and stays on top of any questions, concerns, issues that you may have! Great product.
SIPortal has changed our documentation discipline. They have a very aggressive development cycle. I love they way that they have helped us centralize our documentation and keep the data most important to us organized and secure.
Wonderful product! streamlines our processes, integrates into more products than ever with fantastic support and at a very competitive price. :-)
I have been using IT Glue for about a year and they seem similar to an aspect, but clearly I chose the Portal.
SI Portal is a great tool and the best documentation platform in market in my opinion.
Great software, easy to use for techs and incredible support!
SI Portal has transformed the way we share technical information between our engineers. It integrates with our PSA and dashboard to bring in records for all of the devices we manage so information can be held alongside the device to which it relates and introduces features such as password history, revision control, access logs, and so much more. I would have no hesitation in recommending this to anyone needing to store IT system documentation and technical data.
The SI Portal was brought in when our main IT guy decided to move on. It assured operations were in good hands until our new IT guy was hired.
DSM began using the SI Portal for our project based Systems Integration group in 2009. The power and flexibility of the SI Portal has allowed DSM to manage over 100 customer's infrastructure regardless of whether we managed it out of one of our four data centers or on the customers premise. Now our business is evolving into an MSP model and we are finding new ways to leverage the SI Portal for our Help Desk Support group as well as our Engineering Staff.
SI Portal has been a integral tool for our office. The SI Portal has allowed this Office to track all of our environmental changes over the past several years which has been invaluable.
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