Consent for data useThe data residing in our data centers will not be shared or used by SI Portal or any other entity. You as a customer will be the only entity with access to your data. If your data is to be used, SI Portal will notify you to ask for consent.
Breach NotificationIn the event of a data breach, SI Portal will notify you, the customer, of any risk within 72 hours.
Right to accessAs stated you have the right to a free electronic copy of your data. SI Portal provides a tool called PortalSync that can be used to export all your data into this free electronic format. To request access to PortalSync, simply contact support.
Right to be forgottenCurrently SI Portal does not delete your data when you cancel your subscription. You do have the right to ask for all data to be destroyed. At this point, SI Portal will activate a process which will destroy all your data.
Data PortabilityMuch of our SI Portal data is encrypted. We also give you the option to use your own encryption key. To simplify the transfer of data, SI Portal provides a tool called PortalSync that you can use to export all your data into a readable, non-encrypted format. To request access to PortalSync, simply contact support.
Privacy by DesignSI Portal's IT systems and application design promotes compliance with data protection laws. Proactive measures are in place to ensure the protection of your data while transmitted and while being stored in our systems.
Data Protection OfficersSI Portal will comply with the requirement to deploy a dedicated Data Protection Officer once we meet the requirement of 250 employees. Because of the size of our organization we can have this function distributed between the existing employees.
Cloud service in five regions and on-premise installs in countries around the world
All data in the IT Portal must relate to a company. A company is an entity containing accounts, agreements, contacts, documents, devices, and locations.
Your networks are interconnected; With the IT Portal so is your documentation. See how a device (or any other object) relates to contacts, documents, even other companies.
Who, what, where, when, and even why! Track all activities in your IT Portal.
A Cloud and on-premise offering for documenting IT. Our IT Portal focuses on the needs of your IT Staff. They need documents, licenses, passwords, contacts, diagrams, KB articles, and information on applications and network devices. Please review the info below to get familiar with the Portal.
Domain Controller imported using our device import option
(Includes WMI like disks, shares, services)
We started using SI Portal about 8 months ago. In general it's been a good product. Support has been very responsive, which is a priority. They also have made some significant improvements to performance and functionality in the 8 months. We use the hosted version, 0 down time, and 0 maintenance effort on our part. All in all, a good value!
I use SI daily. Started with evernote and decided it was too difficult to keep track of and doing important data, plus as I grew I wanted to have a way to give my employees access they are accountable for. Searching for a record is quick. Entering, data is fairly easy. Data can be entered with relationships to, other data making it easy to see what is going on.
Great tool, has helped us get organized and we can easily share all customer related data. The support team is very responsive and stays on top of any questions, concerns, issues that you may have! Great product.
SIPortal has changed our documentation discipline. They have a very aggressive development cycle. I love they way that they have helped us centralize our documentation and keep the data most important to us organized and secure.
Wonderful product! streamlines our processes, integrates into more products than ever with fantastic support and at a very competitive price. :-)
I have been using IT Glue for about a year and they seem similar to an aspect, but clearly I chose the Portal.
SI Portal is a great tool and the best documentation platform in market in my opinion.
Great software, easy to use for techs and incredible support!
SI Portal has transformed the way we share technical information between our engineers. It integrates with our PSA and dashboard to bring in records for all of the devices we manage so information can be held alongside the device to which it relates and introduces features such as password history, revision control, access logs, and so much more. I would have no hesitation in recommending this to anyone needing to store IT system documentation and technical data.
The SI Portal was brought in when our main IT guy decided to move on. It assured operations were in good hands until our new IT guy was hired.
DSM began using the SI Portal for our project based Systems Integration group in 2009. The power and flexibility of the SI Portal has allowed DSM to manage over 100 customer's infrastructure regardless of whether we managed it out of one of our four data centers or on the customers premise. Now our business is evolving into an MSP model and we are finding new ways to leverage the SI Portal for our Help Desk Support group as well as our Engineering Staff.
SI Portal has been a integral tool for our office. The SI Portal has allowed this Office to track all of our environmental changes over the past several years which has been invaluable.
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